What are your thoughts on
“Rising from the ashes: How to create, maintain business continuity plans” ?
discuss below.

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In our industry, we have numerous emergencies we need to deal with, from large outbreaks to tornadoes, that change how we deliver our services and where our staff are deployed. We have regular mock events that simulate an emergency and our response to it. These regular events and practice allowed us to have a pretty good foundation in business continuity when the pandemic hit but even with that, we were challenged in new ways. Constantly updating our systems and documentation, tweaking where we find gaps, and practicing real-life scenarios is the best way to be prepared for unexpected events.