May 5, 2023 | Marna Lagerquist, PLP |
What are your thoughts on
“Are Employees Using Employee Assistant Programs (EAP) At Their Organizations?” ?
discuss below.

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The EAP is a useful resource. I think it is underutilized because staff don’t fully understand all the offerings or take time to dig into it to find what would work for them personally. I also think with some of the mental health offerings, there isn’t the level of support with an EAP that staff need, so they have to rely on outside supports and services.
EAPs are a great resource. Having to use ours personally I was a little disappointed with the service. I think the person I consulted with might’ve been a student. I would rather use the paramedical portion or my benefits to receive proper care.
I’m not entirely dismissing our EAP I simply wasn’t satisfied with this particular portion of the service received.
EAP’s are quite useful. We continuously promote the program through our monthly newsletter, during the on-boarding phase, and with large posters at each of our locations. Whenever an employee contacts a manager or HR regarding personal issues we promote EAP as well. I am aware, only because certain employees voluntarily mentioned it, that it has been used and was found to be beneficial for them. Having said that, we do have a lot of employee’s that are fearful that the program is not completely confidential. We are constantly trying to reassure them that confidentiality is maintained.
I am also handling benefits in my company. I try to educate employees about EAP, but it seems like they don’t care.
Sorry to hear that. Maybe sharing this article with them will help. Thank you, Harman, for your comment!