When the sky is always falling – fighting catastrophic thinking
May 30, 2024 | George Yang | 1 Comment on When the sky is always falling – fighting catastrophic thinking
A flubbed line during a high-profile presentation, a typo on an email to key stakeholders or a boss’s request for a Monday morning meeting with a subject line of “TBD” can all cause stress, fear and worst-case-scenario thinking, also known as catastrophizing. Dr. Tsasha Awong, an instructor at the G. Raymond Chang School of Continuing […]
In our industry, we have numerous emergencies we need to deal with, from large outbreaks to tornadoes, that change how we deliver our services and where our staff are deployed. We have regular mock events that simulate an emergency and our response to it. These regular events and practice allowed us to have a pretty good foundation in business continuity when the pandemic hit but even with that, we were challenged in new ways. Constantly updating our systems and documentation, tweaking where we find gaps, and practicing real-life scenarios is the best way to be prepared for unexpected events.